We stand behind our products 100%. If you purchase a Skibungee and are not satisfied, you may return it for a refund in accordance with the terms below.
Returns & Refunds
-
Products may be returned in reasonable condition within 30 days of purchase
-
Refunds are issued once the product is received and inspected.
-
Original shipping costs are non-refundable unless otherwise required by law.
Warranty Coverage
Skibungee products are warranted against defects in materials and workmanship under normal use.
If your product fails under normal, intended use:
-
Email us with a description of the issue
-
Include clear photo(s) of the product
-
We will refund the product at our discretion
What Is Not Covered
This warranty does not cover damage caused by:
-
Normal wear and tear
-
Exposure to extreme or prolonged weather conditions
-
Improper use, misuse, abuse, or modification
-
Cuts, rips, or tears caused by misuse or unintended applications
Limitation of Liability
Skibungee is not responsible for:
-
Any indirect, incidental, or consequential damages
-
Personal injury, property damage, or loss resulting from misuse or failure to follow intended use guidelines
Use of this product is at the customer’s own risk. Always inspect your Skibungee before each use and discontinue use if damage is present.
How to Submit a Warranty Claim
Send an email to us with:
-
Your name and order information (if available)
-
A description of the issue
-
Clear photo(s) showing the problem
We’ll review your claim and take care of you as quickly as possible. You can use the contact form below or send us an email with photos to billing@skibungee.com